New Online Form Available to Report Construction Concerns

As of mid July 2018 the Site Construction Hotline now has an online form for residents to report potential construction violations in the community. This form is in addition to the phone number (703-324-7470), which is monitored weekdays, evenings and weekends by on-call county inspectors. Complaints received via the online form will be addressed on the next business day.

In addition to the online form, residents can now monitor the status of their complaints online. All complaints, whether submitted via phone or online, will be able to be viewed publicly, though residents will have the option of submitting them anonymously. The online report is updated weekly.

The phone number and online form were put in place to respond to residents with concerns about development projects in their communities, such as:

• malfunctioning erosion and sedimentation controls
• drainage problems
• tracked mud on the roadway
• construction activity within a tree-save area
• or any activities that may harm the environment, cause safety risks, or damage another property.

Land Development Services’ inspectors work daily with developers to ensure that the many construction projects in our county are conducted in the safest and least disruptive manner possible, but residents often have a closer vantage point to notice if issues arise.

Important information:

• When calling the hotline, or filling out the form, callers should provide an address and a description of the problem.
• If a hazardous material incident or other emergency is suspected, call 911 immediately.
• Never trespass on private property to get pictures or investigate a development project.
• The hotline and online form are the best avenues for residents seeking answers and resolution to these issues.